The impact of Covid on businesses has been substantial. The Gartner Inc survey of 317 CFOs reveals that 74% will move at least 5% of their workforce to remote work positions. Almost a quarter of respondents (100 CFOs approx.) have said that they will move about 20% of their workforce to remote work positions.
What are the key factors that organizations must consider while going remote? Read on to know more:
Challenges of a Transition to Remote Work
According to the 2017 State of Remote Work by Owl Labs, companies who offer remote work experience a 25% lower turnover rate. However, does a remote work environment offer the same infrastructure as the office?
Experts suggest that to enable employees to work remotely on an extended basis, organization must set up the necessary infrastructure. Remote employees would need prompt and responsive IT support, quick resolution of tickets and proactive IT management. These factors become essential, especially to comply with regulations such as GDPR and CCPA. Here are few things you should consider when moving your workforce remote:
Empowering Teams with the Right Infrastructure
Ensuring the right infrastructure is in place is crucial to empower their employees. While working remotely, teams do not have direct visibility or control into system performance, network issues and such other factors. However, visibility into these metrices is crucial to ensure productivity remains constant. For instance, system downtime is a common issue many organizations face. In fact, according to an IDC study, the average total cost of a downtime is $100,000 per hour. When organizations are heavily reliant on connectivity and communication, such outages can prove to be expensive. With the right tools and technology, organizations can minimize the impact of such obstacles.
How can organizations adapt to a remote work scenario? Here are some steps that can help:
Automating IT Support
When systems and devices are spread across locations, it becomes difficult to monitor and manage. In addition, resolving IT issues when they come up, also becomes time consuming. Enabling a proactive system of detection and resolution can help minimize system downtime. Automating system maintenance and IT support helps reduces costs in IT support and enables quicker resolution times.
Enabling On-Demand Remote Access
With the current pandemic, on-demand remote access has become an expectation for many organizations. Organizations must find ways to ensure seamless connectivity for employees, without sacrificing security requirements. For this purpose, adopting technology that helps provide remote access while tracking usage details can be beneficial.
Implementing Proactive Resolution
Faster IT issue resolution translates to higher employee productivity. A study conducted by Vanson Bourne states that on an average, IT/technology issues prevent employees from doing their jobs for upto 24 minutes. In addition, IT issues last around 28 minutes before they are resolved. A proactive approach helps monitor, detect, and resolve issues in a quick and reliable manner.
Gaining Real-time Visibility and Actionable Insights
Every application, crash, system downtime or device malfunction causes delays in your business. Additionally, it also affects your employee experience adversely. This problem is multiplied when employees are working remotely.
The ability to track device performance in a regular, timely and reliable manner helps organizations detect the root cause of the issue and determine the best possible resolution for the same.
Remote work has increased significantly owing to Covid-19, and it seems to be here to stay. Adopting the right tools and technologies can help make the transition easier. With the right tools, organizations can tackle IT issues proactively (even when employees are spread across geographies), minimize system downtime, and ensure compliance.
Nanoheal helps organizations move to a remote work in a seamless manner. Through proactive, predictive resolutions, Nanoheal enables organizations to remove roadblocks in everyday operations. It helps resolve IT issues in a faster, more cost-effective manner. Nanoheal’s visualized dashboards and real-time monitoring tools help gain deep visibility for improved issue detection, resolution, and compliance.
Contact us today to learn how Nanoheal can help your organization transition smoothly into remote work.