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Top Technology Predictions for 2021: A Study by Forrester Research

Tag: IT Automation

Seed Group inks deal with Nanoheal to Usher in AI-Driven Digital Experience Businesses in UAE

June 15, 2021 No Comments

Seed Group inks deal with Nanoheal to Usher in AI-Driven Digital Experience Businesses in UAE Utah, U.S.A | Dubai, U.A.E, 14 June 2021:  Seed Group, a

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Top Technology Predictions for 2021: A Study by Forrester Research

February 5, 2021 No Comments

The pandemic has perhaps forced businesses to do a U-turn on their business strategies for the year. In some cases, it has also accelerated processes

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Helpdesk Automation Market Analysis 2020 – 2025 – A Study by IMARC

January 15, 2021 No Comments

The helpdesk automation market is predicted to grow at more than US $17 billion by 2024, at a CAGR of 32% in the given forecast

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How Fast is your IT Issue Resolution Process?

December 18, 2020 No Comments

In a time when organizations strive to stay always connected, technical outages and IT issues can be a roadblock. Such issues can prove to be

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Automation Can Help Empower Your End-Users – Here’s How

December 11, 2020 No Comments

How much time do your employees spend on a regular basis performing mundane tasks – copy, pasting information, approving low-risk transactions, running system checks, and

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50% of IT Tickets relate to ‘Password Reset’ – Enable Resolution through Automation.

December 4, 2020 No Comments

Password reset requests account for the highest number of tickets helpdesk staff deal with. According to Gartner, 30% to 50% of IT helpdesk calls are

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