Product
Platform
VIEW
Any device, any where
Manage any type of device that’s out there, be it a laptop, desktop, tablet, mobile device, POS systems, or even IoT devices. So sit back, and watch our technology work its magic for you.
Visibility
OS Agnostic
In the world of Windows, Mac, Android, iOS and Linux, we support devices across various OS types and flavors for you to get a comprehensive view of all your managed devices.
Industry Specific Use-cases
Proven experience in managing devices across different industry verticals like Retail, BFSI, Aviation, Manufacturing, Education and more.
Automated Compliance
Awareness of the device environment by user, by persona, by category and by location
Logical Categorization using AI
Breakdown of devices based on Behaviors & Compliance, Allocation & Consumption, Capacity and Performace.
Cognitive Governance
Be on top of your devices by ensuring that your devices are always compliant and adhering to IT governance
policies.
Real-time awareness of device ecosystem.
PREDICT
AUTOMATE
AI based predictive self-healing is now a reality
Self-Heal
Enable AI and automation-based Detection, Diagnosis and Remediation of issues across all end-point devices.
Self-Service
Empower your end-user by providing a simple end-user interface to self-manage and resolve issues using one-click resolutions.
ChatBot
Nanoheal's awesome ChatBot automatically resolves first-level device issues and engages with the end-user to achieve superior end-user experience.
Proactive Resolution
Empower agents to proactively monitor the device ecosystem for potential issues, and remotely trigger resolutions without disrupting user experience.
Reactive Resolution
Agent tool-kit to provide more efficient support for complex issues. Technology driven device support
process.
Predict Failures & Recurring Issues
Gain actionable, real-time insights granular insights that help you take action proactively and improve user experience.
Manage Hardware Issues
Fix hardware issues efficiently and seamlessly with the help of Nanoheal's self-healing capabilities.
Automate Potential Future Issues
Gain in-depth information into the problem, enable faster resolution and identify opportunities to fast-track resolution process.
Implement Corrective Measures
Save significant costs through Insights on licensed software usage and software reuse within your organization.
Explore the power of Automated IT Management
MANAGE
Automated Maintenance
Leverage critical insights on device parameters, and performance thresholds to optimise your refresh cycles.
Track Automation Effectiveness
Automation is a game-changer for modern problem-solving, tracking gives visibility to operations but also the ability to effectively project the impact of potential solution into the future.
Focus on Analysis : End the root cause
Analytics provide granular information on cause/effect correlated with the problem to enable faster resolution and identify new automation opportunities that can end the root cause.
Optimize Software Licenses
Insights on licensed software usage helps in identifying software reuse within the organization enabling reduction in spending.
Align Asset Refresh Cycles
Asset refresh should not be based on timing alone, insights on critical device parameters and performance thresholds enable you decide on optimal refresh cycles.
Actionable real-time insights with granularity provides ability to take action proactively that improves user experience.
Improve User Experience
Translating device information to meaningful insights.
ANALYZE
INTEGRATE
Seamless experience across your IT environment
IT Service Management Tools
Nanoheal is tightly integrated with ServiceNow over our platform APIs. This has enabled service desk to analyse alerts, device compliance issues and perform diagnosis and remediation within ServiceNow.
Build your own analysis
With the deep visibility and insights gathered by Nanoheal, service desk teams can build custom reports and dashboards to make more informed business decisions.
Our interface makes it easy to share insights across 3rd party solutions, for a unified and seamless workplace management experience.
Share insights
