Nanoheal is included in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools.In the 2026 Gartner® Magic Quadrant™ for DEX tools. See it on Gartner ↗

NanohealNanoheal
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Partners

The automation your practice builds should stay with your practice.

Nanoheal is built to be delivered rather than resold: multi-tenant, under your contract and your brand, with every automation your team validates becoming an asset of your practice, not ours.

Talk to us about partnering The service provider case
Partner console · Sites
4 Sites · 20,030 endpoints

Each Site isolated, branded and licensed on its own

  • SiteLicence poolFixes live
  • Northwind Health 4,210 / 5,000 86
  • Contoso Retail 12,880 / 14,000 112
  • Tailspin Air 2,300 / 2,500 64
  • Fabrikam Legal 640 / 1,000 41
Teams cache clear v3 validated on Northwind Health. Publish to other Sites?
What partners get

Four things you need before you put automation in a bid.

Each fix is built once and published to every client that needs it, so you know what a deflection commitment will cost before you bid.

Multi-tenant

A separate site for every client.

Each client is its own site, with data scoped to each site, with requests for another site refused and its own licence pool.

NNorthwind IT Care

Teams keeps freezing.

Fix it now On the device
NSetup

Installing Northwind IT Care…

Installer
Nget.northwind‑itcare.com

Download for Windows

Download Download page
Your brand, every clientBrand set once → the client’s own notification, re-skinned
White-label

Your brand in front of the client.

Clients see your branding on the client, the installer and the download page, so the improvement is attributed to your service, not to a tool bought separately.

1,200+pre-built automations on day one

  • Teams cache clear v3 · Northwind HealthValidated
  • Contoso RetailPublished
  • Tailspin AirPublished
One library

Validate once. Publish to every client that needs it.

An automation validated on one account can be published to other client sites with tenant scoping intact, so the work compounds across accounts rather than restarting with each one.

Nanoheal console: DEX trend, the experience score rising day by day across six weeks
Nanoheal console · DEX trend
Evidence for experience-level agreements

Show the client what changed.

DEX measurement on a configurable experience score per client, with ticket avoidance by automation, gives you evidence for every experience-level agreement you sign.

How it works commercially

Pilot with one client, prove it, then roll it out.

  1. Pilot

    Start on a live device.

    Bring one client’s top call drivers. We resolve each one on a live device, from the library, so you see the service before you price it.

    Live session · Northwind Health

    • VPN drops after sleepResolved
    • Outlook won’t openResolved
    • Print queue stuckResolved

    Your client’s top call drivers, resolved live

  2. Prove

    Prove it inside one client.

    Run Nanoheal in one client site under your brand, and measure ticket avoidance against the baseline.

    Tickets, one client site

    Baseline
    With Nanoheal
    Ticket avoidance, measured against your baseline
  3. Roll out

    Roll it across your book.

    Add clients as sites, publish the automations that worked and write automated resolution into your next bid.

    Sites

    • Northwind HealthLive
    • Contoso RetailAdding
    • Tailspin AirNext bid

    Add clients as Sites · publish what worked

Questions

What partners ask first.

Do we resell Nanoheal, or deliver it?

Deliver it. Nanoheal is built to be delivered rather than resold: multi-tenant, under your contract and your brand.

Who owns the automations our team builds?

Your practice. Every automation your team validates becomes an asset of your practice, not ours.

Can one client see another client’s data?

Each client is its own site, with data scoped to each site, with requests for another site refused.

What does the client see?

Your branding on the client, the installer and the download page, so the improvement is attributed to your service, not to a tool bought separately.

What are the programme tiers and terms?

Partner programme details are shared in the first conversation.

We’d rather a partner ran it for us. Can you introduce one?

Yes. Tell us where you are and what you need, and we’ll introduce you to a partner who delivers Nanoheal in your region. Ask for an introduction

Start with one client.Bring their top call drivers; we resolve them on a live device.

Plan a pilot
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