Solutions
Find where to start: by who you are, or by what you need fixed.
Whether IT is your own department or a service you sell, you get the same engine, the same automation library and the same approvals. Pick the door that fits.
Who runs it
Do more with the team you have.
Fewer tickets, less manual work and a better experience, measured. A fault you solve once stays solved across the fleet, so people run into it less and there is less firefighting each month.
For enterprise ITDeliver more value from the service you already run.
Add automated fixes to the service you already deliver, under your brand. Protect margin and prove outcomes without an engineering backlog.
For service providersGive every account in your book the same fixes.
Shipping devices, or supporting a long tail of small tenants? One library reaches every tenant, so a ten-seat office gets the same fixes as the largest estate.
For OEMs and channelsStart with the number you report on.
We run all five on one engine. You don't buy them as separate modules.
The number it moves
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Digital employee experience
One score across devices, applications, network and sentiment, and action on what it shows.
experience score Learn more -
Ticket deflection
Resolve the top call drivers on the device as the OS reports them, before anyone has a reason to call.
tickets avoided Learn more -
Employee self-service
Put the validated fix in front of the employee at the moment of failure, with the desk never involved.
time to fix Learn more -
IT task automation
Software, patching, onboarding and peripherals: the routine work of running a fleet, on the same engine that fixes its faults.
routine hours Learn more -
Compliance & audit readiness
Devices that drift out of policy are put back, with evidence you can hand an auditor without rebuilding it from logs.
devices in policy Learn more
Haya at the service desk, and on the employee’s laptop.
The number it moves
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AI-driven agent workspace
The device, what Haya thinks is wrong and the approved fix, side by side, so an agent resolves a laptop ticket in one click.
time to resolve Learn more -
AI-assisted employee experience
Fixes that run quietly or are offered in plain words, and a question afterwards, so IT sees how it felt.
experience score Learn more
Run your own fleet, or every client on your book, on the same engine.
Internal IT sees its own estate; a service provider sees every client’s, each one isolated. HR, workplace and finance teams use the same data: how a new starter’s first week went, which office struggles on calls, which licences nobody uses.
Top call drivers · tickets per month, before → after the fix
- Print spooler stops−92%
Autoheal
- Disk full−88%
Autoheal
- VPN won’t reconnect−71%
Self-service
- Outlook profile errors−34%
Assisted
Each Site isolated, branded and licensed on its own
- SiteLicence poolFixes live
- Northwind Health 4,210 / 5,000 86
- Contoso Retail 12,880 / 14,000 112
- Tailspin Air 2,300 / 2,500 64
- Fabrikam Legal 640 / 1,000 41
Set up for how your sites work.
A till, a line, a call, a ward: what stops work differs by industry; the agent, the library and the approvals don’t. All industries.