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Technology & SaaS

Mac and Windows laptops that keep up with your team.

Engineers and sales teams on Mac and Windows, many of them remote. Nanoheal keeps those laptops fast and in policy, sets up new starters in one run, and takes back licences nobody uses.

EngineeringRemote · Monday 09:30
What it fixes

Fixed on the device, then checked.

From the fault on one device to the pattern across every site. Each fix is already in the automation library: it runs when the device reports the problem, checks the result, and hands the case to IT, with the evidence, only if it didn’t hold.

  1. Day one

    A new engineer starts on Monday, on a Mac.

    1. An onboarding sequence installs their tools and sets up access, on Mac and Windows with the same feature set.
    2. Encryption and screen lock are set to the baseline.
    3. The laptop shows on the same console as the rest of the fleet.

    Productive on day one.

  2. Before renewal

    Adobe and Zoom seats nobody has opened in months.

    1. Nanoheal sees which seats aren’t used.
    2. Licences are harvested for Microsoft 365, Adobe and Zoom.
    3. The seats go back to the pool before the renewal date.

    You pay for the seats people use.

  3. Before it fails

    A build machine’s disk fills before a release.

    1. Build caches and downloads grow every day; forecasting shows when the disk will run out.
    2. Caches are cleared before it does.
    3. The laptop is checked afterwards: space free, builds running.

    Builds don’t fail for a full disk.

And the everyday fixes

When this happensWhat runsThen
On the laptop
VPN drops Resets the VPN adapter → checks the connection Back without a ticket
Teams, Outlook or the browser slows Clears the Teams cache, repairs the Outlook profile, or clears the browser cache Back without a restart
Routine work
Installs and patches Installs the software or patch → rolls it back if something breaks Across Mac and Windows
Kept in policy
Encryption or screen lock drifts Escrows the BitLocker key → puts the screen lock back Ready for a security review
Mac and Windows

One fleet, two operating systems, one console.

Nanoheal runs on Windows and macOS, with the same feature set on both, so a mixed fleet is one estate. It handles software distribution and patch install with rollback and licence harvesting for Microsoft 365, Adobe and Zoom, and staff reach the console through SAML and OIDC single sign-on. Haya, Nanoheal’s AI and analytics, opens any one laptop in detail when an engineer says it’s slow.

Haya Device 360 for one laptop: its experience scores, and why the two scoring models disagree, with demo tenant data
Haya analytics · Device 360, one laptop in detail

What it’s worth

  • Productive on day oneNew starters set up in one run.
  • Fewer seats paid forUnused licences taken back.
  • One fleet, two systemsMac and Windows, one console.
  • Engineers stay in flowFixed on the laptop.

Free automation assessment

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We map them against the library and email you a report: what resolves out of the box, what to build, and where to start. No call needed.

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