Integrations
Connect the systems a fix has to reach.
Most fixes finish somewhere besides the laptop: a ticket, a chat, a report. These are the tools Nanoheal runs with today. Any service desk, remote‑support or BI tool connects the same way.
- ServiceNow ProductionTwo-way sync for incidents, changes and asset records
- IT OperationsPosts device alerts and fix outcomes to the IT channel
- Helix CMDBReconciles endpoint inventory with the CMDB nightly
- EscalationsRoutes the fixes that need a person to the on-call engineer
- Autotask PSAOpens a ticket when a fault needs a technician
Bring the tools you already run.
The names on this page run with Nanoheal today. Beyond them, any tool of these kinds connects.
-
Any service desk.
In production: ServiceNow, BMC Helix and Autotask.
-
Any remote‑support tool.
Tested: TeamViewer, LogMeIn, GoToAssist and VNC.
None yet? RustDesk comes built in.
-
Any BI tool.
Today: Power BI and Tableau.
-
Any licensed tool.
Harvested today: Microsoft 365, Adobe and Zoom.
Underused seats listed for the rest.
What runs today, and which way each connection goes.
⇄In and out→Out to the system←Into Nanoheal
Work inside the service desk, with device facts in the CMDB.
-
ServiceNowIn and out
Embedded for troubleshooters and DEX reports, plus the CMDB and ticket events.
-
BMC HelixIn and out
Ticket context in; ticket updates out.
-
AutotaskIn and out
For service providers: tickets per client site.
-
Any ITSM toolIn and out
Through ticket events, webhooks and the REST API.
A chat with the virtual agent can end in a fix.
-
Yellow.aiIn and out
Your virtual agent reaches Nanoheal fixes.
-
AiseraIn and out
Your virtual agent reaches Nanoheal fixes.
Updates out, call quality in.
-
Microsoft TeamsIn and out
Updates with the device details attached, and call quality per device.
-
SlackIn and out
Updates with the device details attached, and call quality per device.
Hand a device to a technician in the tool they already use.
-
TeamViewerOut to the system
Tested.
-
LogMeInOut to the system
Tested.
-
GoToAssistOut to the system
Tested.
-
VNCOut to the system
Tested.
-
RustDeskBuilt inOut to the system
Built in, for teams that run no remote‑support tool.
-
Any remote‑support toolOut to the system
Connects the same way as the four tested tools.
Password resets on the device, and sign-in to the console.
-
Active DirectoryOut to the system
Password resets on the device.
-
Entra IDOut to the system
Password resets on the device.
-
SAML and OIDCInto Nanoheal
Single sign-on to the console, configured per site.
Work alongside the tools that already manage your fleet.
-
Microsoft IntuneIn and out
Works beside it: a setting that fails to apply or drifts is put back, and recorded.
-
Configuration ManagerIn and out
Its client is checked on every device, as a compliance control.
Organisational context in, experience data out.
-
WorkdayInto Nanoheal
People data for organisational context.
-
Power BIOut to the system
Nanoheal data in your Power BI reports.
-
TableauOut to the system
Nanoheal data in your Tableau workbooks.
-
Any BI toolOut to the system
The same data, in the tool you report from.
Find the seats nobody is using, in any tool, and reclaim them.
-
Microsoft 365Out to the system
Licence harvesting.
-
AdobeOut to the system
Licence harvesting.
-
ZoomOut to the system
Licence harvesting.
-
Any enterprise toolInto Nanoheal
Underused seats, listed across every device.
For anything not listed.
-
REST APIIn and out
Site-scoped keys, stored only as hashes.
-
WebhooksOut to the system
Device and fix events, sent to any URL.
-
MCP serversOut to the system
Tools offered over the Model Context Protocol (MCP), as no-code automation steps.
-
Any standard APIOut to the system
Call any system with a standard API from an automation.
Connect anything with a standard API.
Inbound ticket events, webhooks, MCP tools and a REST API cover most of what is not on this page. Tell us what you run and we show you the connection.