Free automation assessment

Send your top call drivers. See what Nanoheal would fix.

Tell us what fills your service desk, or attach a ticket export. We map it against the automation library and email you a report: what resolves out of the box, what would need building, and where to start. No call needed.

See a sample report Want to see it live? Schedule a demo

Get your free assessment.

Work email

Name

Company

Which best describes you?

How many devices?

Your ticket exportOptional

Drop your ticket export here or choose a file Choose your ticket export CSV, TSV or Excel (.xlsx) · up to 25 MB · anonymised recommended

Stored privately and encrypted, scanned for malware before anyone can open it, and deleted after 30 days.

Your top call drivers

One per line, in your own words. For example: VPN drops after sleep, Outlook won’t open, printing fails on the 4th floor.

How it works

Three steps, and one of them is yours.

01
You send your top call drivers.
A few lines in plain words are enough: “VPN drops after sleep”, “Outlook won’t open”. Or attach a ticket export; we recommend anonymising it first, and we delete it after 30 days.
02
We map them against the library.
Each driver is matched to the fix that already handles it, marked as one to build, or set aside as not for the device.
03
You get the report by email.
What resolves out of the box, how each fix would run, and the five to switch on first. No call needed; if you want to see the fixes run, the report offers a session.

Sample report

What comes back.

A sample, for a made-up company of 4,200 laptops and 90 days of tickets. Yours uses your drivers and your numbers.

Automation assessment

Example Co · 4,200 devices · 90 days of tickets

Sample · invented figures

Tickets read9,830

Out of the box58%fixes already in the library

To build11%built once, with your apps

Not for the device31%identity, hardware, how-to

Your drivers, biggest first

Call driver	Tickets	Coverage	How it would run	Library entry
Outlook won’t open or keeps closing	1,410	Out of the box	Autoheal	Outlook profile repair
VPN drops or won’t connect	1,180	Out of the box	Autoheal	VPN adapter reset
Password resets and locked accounts	1,050	Not for the device	Your identity system	—
Printing fails	960	Out of the box	Self-service	Print spooler recovery
Apps freeze or stop responding	880	Out of the box	Autoheal	Application hang recovery
No audio or video in Teams	740	Out of the box	Self-service	Teams cache clear
Install this app for me	690	To build	Self-service	Software install, with your catalogue
Disk full	520	Out of the box	Autoheal	Disk space reclaim
New starter set-up	400	To build	IT task	Onboarding sequence, with your apps

Switch these on first

Outlook profile repairThe biggest driver, and it runs on its own: Autoheal.
VPN adapter resetSecond by volume; most drops are fixed before anyone notices.
Print spooler recoveryOffered on the device, because it clears the print queue.
Teams cache clearOffered, because it restarts Teams. About 30 seconds.
Disk space reclaimSmall on its own, but it also prevents slow-laptop tickets.

What it would mean

The five above cover 4,810 of the 9,830 tickets. At 15 minutes a ticket, that is about 1,200 desk hours in 90 days. Your own cost per ticket replaces ours.

Next step, if you want it

Watch the top three resolve on a live device, unscripted, in one session.

Questions

Before you send anything.

What should I send?: Your top call drivers in plain words is enough. A ticket export (CSV, TSV or Excel, up to 25 MB) gives a fuller report.
Do I have to talk to anyone?: No. The report comes by email. If you want to watch the fixes run on a live device, schedule a demo.
Is it really free?: Yes. You get the report whether or not you go on to a demo.
What happens to my ticket export?: It goes straight to a private store, is used only to prepare your report, is never used to train models, and is deleted after 30 days.

How we handle ticket exports: privacy policy.

Send the drivers, get the report, and decide on your own time whether to see it live.