Manufacturing

Keep the line’s PCs running, every shift.

Shop-floor PCs, label printers, scanners and handhelds stop a line when they fail. Nanoheal spots the fault on the device and runs the approved fix before the shift lead has to call IT.

Schedule a demo What it fixes

Plant 3 · Line BNight shift · 02:10

What it fixes

Fixed on the device, then checked.

From the fault on one device to the pattern across every site. Each fix is already in the automation library: it runs when the device reports the problem, checks the result, and hands the case to IT, with the evidence, only if it didn’t hold.

Across plants

Label printers on one line keep dropping after a driver update.
1. Haya gives a ranking of the plants and lines behind it: the failures cluster on one printer model and one driver version.
2. IT approves rolling that driver back for that group. It runs on one line first, then on every line with that model: staged, approved and versioned.
3. Each printer is checked afterwards; lines with other models aren’t touched.
Labels print again, plant by plant.
Before it fails

A shared station’s disk fills a little every shift.
1. Three shifts of logs and temp files pile up on one station. Forecasting shows when the disk will run out.
2. Temp files are cleared and old logs archived before it does.
3. The station is checked afterwards: space free, the line’s app running.
The station never stops for a full disk.
When the network is down

A scanner service stops while the plant is offline.
1. The plant’s connection drops on the night shift, and a station’s scanner service stops.
2. The fix runs on the station anyway: fixes and policies keep running without a cloud connection, where the policy or automation does not need one.
3. The agent restarts the service and checks the scanner answers.
The line keeps scanning while IT can’t reach the plant.

And the everyday fixes

When this happensWhat runsThen

On the line

Label or badge printer offline Checks the spooler and the queue → restarts the spooler, clears stuck jobs → reconnects the printer Checks it prints

Scanner not found Restarts the USB and HID services → restarts the scanner software Checks the scanner answers

The line’s application freezes Restarts the application → restarts the services it depends on Back where the operator left it

Around the plant

Wi-Fi drops on the floor Resets the Wi-Fi profile → resets the adapter if it’s stuck Checks the connection

Android handhelds and kiosks Kiosk mode → device management → the experience score On the same console as the PCs

A Windows update lands mid-shift Holds it until the shift changes → rolls it back if it breaks a station The line keeps running

Routine work

A new station Installs the line’s apps → sets up printers → maps drives Ready for the line in one run

When the network drops

Fixes that don’t wait for the cloud.

Plants lose their connection more often than offices. Fixes and policies keep running without a cloud connection, where the policy or automation does not need one, so a station recovers on its own. Haya, Nanoheal’s AI and analytics, lists the stations that keep struggling, worst first, so the plant fixes the cause, not the symptom.

Haya Persistently Degraded board: the devices that struggle most, worst first by days degraded, with persona, site and score, with demo tenant data — Haya analytics · Persistently Degraded, the devices that keep struggling

What it’s worth

Lines keep movingFewer stations waiting on IT.
Shift leads stay on the floorNot on the phone to the desk.
Every plant the sameThe same fixes, plant by plant.
Fewer trips from central ITFixed on the device.

Free automation assessment

Send us your plants’ top call drivers.

We map them against the library and email you a report: what resolves out of the box, what to build, and where to start. No call needed.

Get the free assessment Or watch them resolve live

The same library, the same agent and the same approvals, set up for how your sites work.