Nanoheal is included in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools.In the 2026 Gartner® Magic Quadrant™ for DEX tools. See it on Gartner ↗

PDF · 2 pages Download PDF
Nanoheal Datasheet · Security and compliance

Nothing improvises on your endpoints.

Every fix Nanoheal runs is validated, versioned and sealed, so it runs the same way every time. You decide what runs silently, what needs a click and what waits for an approval. This sheet covers the gates every fix passes, the controls in the product today, how the AI is governed, and what your security review can request.

Every fix passes the same four gates

Reviewed
Capabilities reach endpoints through staged, approved and versioned publishing. Nothing goes live until a person signs it off.
Staged
Publish to a pilot group, check the result, then widen the rollout.
Logged
The audit log shows who changed what, who approved it and where it ran.
Reversible
Nanoheal handles software distribution and patch install with rollback, so a bad update can be undone.

Controls that ship in the product today

ControlWhat it does
AccessRole-based access, checked on every capability. Users act only where their role and sites allow.
Sign-inTime-based one-time password MFA with backup codes for console users, plus SAML and OIDC single sign-on configured per site.
TenancyEach customer or business unit is a site, with data scoped to each site and requests for another site refused.
SecretsPasswords are hashed, with secret fields stripped from responses and redacted from logs.
API accessSite-scoped API keys, stored only as hashes, each limited to read or write.
Device identityMutual TLS between agent and server, with certificates admins can list and revoke.

Compliance. SOC 2 Type I, SOC 2 Type II in progress, and GDPR.

nanoheal.com/resources/datasheetsOctober 20261 / 2
Nanoheal Datasheet · Security and compliance

How the AI is governed

If it changes a device, a person approved it and the log can show it.

01

The intelligence proposes

Haya, Nanoheal’s AI and analytics, spots anomalies against each device’s own history, forecasts trouble, finds where it came from and proposes the fix. It cannot change a device.

02

A person validates

Fixes reach devices only through the same approval and publishing path as every other change.

03

The device runs the validated version

Once a person approves a fix, it runs on its own wherever it applies, and every run is logged.

Haya itself runs with approval gates, role-based access, execution traces and PII masking, on your choice of model, including a locally hosted one.

For your security review

The SOC 2 report
The Type I report, on request at nanoheal.com/demo/soc2.
A data processing agreement
A DPA, with the sub-processor list that applies to your deployment, on request at nanoheal.com/demo/dpa.
Accessibility
A VPAT for accessibility conformance, on request at nanoheal.com/demo/vpat.
Security questions
Questionnaires, data handling, access control: send the question at nanoheal.com/demo/security, and we reply with the answer or the document.

Your data. The Data and privacy datasheet lists what the agent collects and why, where the data is kept and for how long, and your GDPR position.

To report a security issue, write to security@nanoheal.com. How we handle reports: nanoheal.com/disclosure-policy.